What is it?

Prospective students expect more. Money is tighter. Competition is fierce.

Taking a "best guess" at strategic and operational decisions is no longer good enough. The competition is making data-driven decisions. Decisions and optimization backed by performance metrics.

The same shift that happened in retail, is coming to education.

Until now, colleges that want to use this data have had two options. Pay tens of thousands of dollars to consulting agencies, or hire an in-house team to run the numbers. Either way is expensive. Either way involves colleges reinventing the wheel.

Stats Support crunches the numbers for you. Your staff can spend time with strategy, not spend time recreating reports that every other college is creating.

Feature overview

Stats Support takes your enrollment reports, crunches the numbers, and shows you what's happening.

Stats support features:

  • Dashboard view showing year-to-year trends and growth.
  • See each department's cost or income per credit hour.
  • Manage class sizes.
  • Manage instructor load.
  • Balance resources across departments.
  • Balance general education teaching across departments.
  • Click down into the details to verify and understand where the numbers come from.


Get a quick look at how any department is doing with the dashboard. See year to year trends, and how the department compares with the college average. Try it out on the demo site.

Cost per credit

Give department chairs the tools to understand how to keep their department "in the black." Department chairs can see summary data on the dashboard:

Image showing profit and loss chart.

From there, click on the details button to see the breakdown in how the numbers are calculated:

This information can help figure out which departments could be expanded, bringing in more money to support departments that are operated at a loss. See it in action on the demo site.

Manage class sizes

Managing average class size is key to managing costs. Too many small classes and a college will lose money. Too many large classes and the quality of instruction suffers. Get a quick idea on the dashboard of a department's average class size compared to the college average:

Click on a data-point and see what classes make up that average:

Look average class sizes across all departments. Sort to see which departments have the largest or smallest class sizes.

Look at how many students take a class across all sections. Use this to determine how many sections are needed.

Instructor load

Find out which instructors are teaching the most students, student credits, and are responsible for the most student time in classes. Use that information to balance committee assignments and future class assignments. Try it out on the demo site.

Balance resources

Look at the ratios of student credits taught to full time faculty. Also look at the ratio of contracted credits minus non-department related course releases. This helps rank which have the most need for a new teaching position.

See what departments have a high percentage of classes taught as overload or by adjuncts:

General education

Keep track of general education offerings by who is offering the classes, how often they are being taken, and if they are 100, 200, or 300 level.


Many of the numbers in the reports can be clicked on to see exactly where those numbers come from. This promotes understanding, accuracy, and accountability. It gives department chairs the tools to make efficiency improvements in their program.

Demo Stats Support

Try out Stats Support with our demo data.

Get an idea of how the website works with our demo site.

Or, watch a quick video to see the website in action.

Data Requirements

What reports are needed to get started?

Information can be imported in XML, Excel, or CSV format. At the very least, you will need enrollment information. To see additional statistics, add in instructor information, course releases, and department information.

Enrollment Information

Sample Sections.xlsx

The per-section enrollment information is a list of every class section taught. Usually we process multiple files, with each term as a separate file. This information needs to include:

  • Term
  • Title
  • Department
  • Number
  • Section
  • Instructor
  • Student count
  • Credits
  • Meeting times
  • General Education Designations
  • Optional: Grouping (day/evening)

Instructor Contract Information

Sample Contracts.xlsx

For all full-time instructors, a list of contract information is needed. This allows us to determine adjunct load, overload, and costs.

  • Instructor name
  • Department
  • Term
  • Contract type (tenure/tenure track, or full-time)
  • Contracted Credits
  • Compensation (can be averaged to protect privacy)

Course Releases

Course releases are used for sabbaticals, research, or administrative work.

  • Instructor
  • Year
  • Credits
  • Reason
  • Department or non-department

Department Information

Sample Budgets.xlsx

In order to calculate cost and profit on a per credit basis, .

  • Budget
  • Endowment Income
  • Other Income
  • Adjunct Per Credit Cost
  • Overload Per Credit Cost
  • Per Credit Revenue


A Stats Support subscription costs $499 per month, and is handled through Amazon Payments. Subscriptions are charged each month. Recurring payments can be easily stopped through the subscription interface.

Currently the site is in "beta test." E-mail paul.craven@stats.support for a free trial key.

Step 1: Sign up for stats.support

Payment is done through Amazon.

See here for 90 second video that shows how to subscribe and unsubscribe.

Step 2: Load your enrollment data

Export your data to an Excel file or a text file. Drag and drop to upload the data.

Step 3: Enter instructor and department information

Enter or upload details on instructor contracts, course releases, and department budgets.

Step 4: See the results

Now that the data is uploaded, see a broad overview of your college. Then drill down into the details.


Stats Support LLC is a small start-up company providing statistics software to colleges, universities, and other educational institutions.

Contact information

Stats Support, LLC
1206 N. Buxton St.
Indianola, IA 50125

Email: support@stats.support